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Online Services

In view of the current COVID-19 outbreak, NHS England have instructed practices to disable the ability to book face-to-face appointments online due to the risk of potentially infected patients attending the practice without appropriate triage. The practice would like to apologise for any inconvenience caused during these challenging and changeable circumstances. Appointments can still be booked via our reception team on 01707 291 041

GP online services (over16's only) allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

Pick up a registration form at reception. You will be contacted when your password details are ready for collection. Only the person named on the document can collect the password and photo ID must be shown.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

URGENT NEWS

Parkfield Medical Centre is moving to a triage model immediately in view of the changing situation with COVID-19. Patients who already have a booked appointment are being contacted by our team. In most cases appointments will be honoured. It is very important that you do not come to the surgery if you have had contact with a confirmed case or if you are experiencing a cough, fever or shortness of breath. Please phone us for advice instead. Thank you.

Important!

We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19.

  • 1. The public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
  • a. A new continuous cough OR
  • b. High temperature (of 37.8 degrees centigrade or higher)
  • 2. The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms.

If more serious symptoms develop that they cannot manage at home they should firstly use NHS 111 online (https://111.nhs.uk/). People should only call NHS 111 if they cannot use the online 111 tool.

APPOINTMENTS: Do not call the GP surgery unless you need to. The surgery phone lines are facing high demand. Please use the online 111 tools to try to self-manage first.

DO NOT attend the surgery for any reason unless you have been advised to.

YOU NEED TO REGISTER for the NHS app ASAP! (https://www.nhs.uk/apps-library/nhs-app) to be able to book telephone consultations over the phone, request prescriptions and look at test results. The identification process can occur completely online and you do not need to come into the surgery to do this.

For patients that are unable to use these online tools, and all self-care measures have been exhausted or your symptoms are worsening or you have a significant health concern, please call the surgery. All appointments have been switched to telephone/video consultations and only patients that really need to be seen face to face after being assessed on the phone by a clinician will be.

The practice will continue to have processes to ensure childhood immunisation and other essential care continues.

  COVID conjunctivitis

 

 

 

 

 

 

 

 

(Site updated 27/03/2020)

Contact Details

Parkfield Medical Centre

Contact Telephone

01707 291041
111
07518 391153
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website